Service Advisor Job at Jeff D'Ambrosio Volkswagen, Downingtown, PA

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  • Jeff D'Ambrosio Volkswagen
  • Downingtown, PA

Job Description

What We’re Looking For: We are seeking a motivated advisor to take our Service Department to the next level. Salary plus commission, plus great place to work. What We Offer * Ongoing professional training * Medical & Dental * 401(k) Retirement * Paid Vacation * salary and commission pay plans Responsibilities * Assist customers in servicing, repairing and explaining each service need. * Understanding customers' requirements and concerns; matching requirements and concerns to various service options. * Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle. * Keeps abreast of new products, features, accessories and attend product training as required. * Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction. * Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately. Qualifications * Strong focus on providing excellent customer service. * A high school diploma is required. * Automotive Service experience preferred 1-5 years

Job Tags

Full time, Immediate start,

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