**We’re Hiring a Full-Time Salesforce Admin/Developer**
Role Overview:
We are seeking a highly skilled and versatile Salesforce Admin/Developer to provide technical support and systems administration across our organization’s CRM and operational platforms. This hybrid role is ideal for someone who can blend platform administration with development expertise, and who is eager to work cross-functionally with business, legal, and intake operations teams.
The ideal candidate will support tools such as Salesforce, Regal, and potentially proprietary systems like Intake 360, contributing to the stability, customization, and optimization of our broader tech infrastructure. This is a hands-on role that requires critical thinking, attention to detail, and the ability to collaborate across departments to support evolving business needs.
If you're ready to turn your Salesforce skills into powerful, real-world solutions, we want to hear from you!
Key Responsibilities:
Salesforce Administration
Maintain and customize Salesforce objects, workflows, validation rules, page layouts, and user roles/permissions.
Monitor and manage data integrity, duplicate records, field mapping, and automation processes.
Create and maintain dashboards, reports, and user training documentation.
Manage Salesforce integrations with other platforms including marketing automation, phone systems (e.g., Regal), and internal tools (e.g., Intake 360).
Salesforce Development
Write and deploy Apex classes, triggers, Visualforce pages, and Lightning components to enhance functionality.
Develop custom Salesforce applications or flows to improve intake, operations, and client service processes.
Collaborate with product managers, team leads, and engineers to translate business requirements into functional solutions.
Systems Integration & Support
Support integration of Salesforce with systems such as Regal (communications), Intake 360 (intake pipeline), and other IT tools.
Troubleshoot and resolve technical issues related to Salesforce or connected platforms.
Contribute to overall IT/ops strategy by recommending and implementing system upgrades and process improvements.
Cross-Functional Collaboration
Partner with the legal intake, client success, and IT teams to understand workflows and recommend CRM/tech improvements.
Work with external vendors or consultants as needed for large-scale changes or infrastructure upgrades.
Support data migration, user onboarding, and implementation projects across systems.
Key Requirements:
Required:
2+ years of experience as a Salesforce Administrator or Developer
Strong command of Salesforce declarative tools (Flows, Process Builder, Reports)
Experience with Salesforce integrations (e.g., REST/SOAP APIs)
Highly Preferred:
Experience supporting tools like Regal or other call/text automation platforms
Experience with legal tech systems, case management platforms, or client intake tools
Familiarity with tools such as Intake 360, HubSpot, Zapier, or other automation solutions
Comfortable working in fast-paced, tech-enabled legal or service environments
Nice to Have:
At least 6 months of hands-on experience as a Virtual Assistant, with a strong understanding of remote work dynamics and the ability to seamlessly integrate into digital workflows, functioning effectively in a plug-and-play manner.
Experience in a Salesforce or Developer role, ideally within the virtual staffing or legal sectors.
Technical Requirements (Device):
Laptop/Computer (minimum 8GB RAM)
Headset (preferably with a noise-canceling microphone)
Fast/Stable Internet Connection (minimum 10 Mbps)
Availability to work long-term within U.S. business hours.
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